Frame One - Infrastructure Maintenance – Maintenance details

Infrastructure Maintenance

Completed
Scheduled for September 06, 2026 at 1:00 AM – 1:00 PMUTC

Affects

Los Angeles

Under maintenance from 1:00 AM to 1:00 PM

Authentication

Under maintenance from 1:00 AM to 1:00 PM

Teradici

Under maintenance from 1:00 AM to 1:00 PM

Storage

Under maintenance from 1:00 AM to 1:00 PM

Media Shuttle

Under maintenance from 1:00 AM to 1:00 PM

Internet

Under maintenance from 1:00 AM to 1:00 PM

Updates
  • Completed
    September 06, 2026 at 1:00 PMUTC
    Completed
    September 06, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 06, 2026 at 1:00 AMUTC
    In progress
    September 06, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 31, 2026 at 9:58 PMUTC
    Planned
    August 31, 2026 at 9:58 PMUTC

    We've scheduled a maintenance window for Labor Day weekend to perform a number of upgrades to improve security and performance, as well as to test reliability and failover.

    During this time, users will not be able to access their workstations or transfer files using Media Shuttle. We will also be making some updates that will require all workstations to be rebooted. We recommend closing out of all open applications beforehand. Please let your teams know so that they can plan around this window.

    We always try to schedule maintenance at times that minimize disruptions and hope that this doesn't cause any inconvenience for you. As always, thank you for working with us and for trusting us with your shows!